FREQUENTLY ASKED QUESTIONS


ATTENDEE INFORMATION
Will Tickets Be Available For Sale at The Door?
Yes, IF the event does not sell out beforehand. We don’t recommend waiting until the last minute you can buy them online, at Mohegan Sun arena box office or various comic book shops. See TICKETS page for more details.

Is the Con a family-friendly event?
Absolutely. Since day one, we have made it our mission to celebrate comics for the kid who still believes in heroes in all of us! All ages are welcome at our con. In fact, kids 7 and under are admitted free (up to two free kids' tickets per paying adult admission). We also have a host of kid-friendly activities planned for Sunday, including free movies, story-telling, and other entertainment.

Are there things to do nearby?
Make it a SUPER Weekend Getaway!
Visitors to Mohegan Sun for the con and you will also discover Mystic Country, a region rich in compelling museums, attractions, vineyards and more. A trip to Mohegan Sun serves as the springboard for an unforgettable getaway, whether a romantic trip for two, an action-packed trip the whole family can enjoy or a solo retreat.

The scope of things to see and do near Mohegan Sun is extensive - from maritime museums and historic sites, to parks, galleries and breweries. Visitors can also take advantage of seasonal recreational activities such as boating, fishing, golfing, biking, camping and summer sunning on the Connecticut shore, as well as skiing and ice skating in winter. Year-round possibilities include performing arts shows, fine factory outlets and a variety of great local shops.

For more information about things to do in southeastern Connecticut, please visit Mystic.org.

If you want to take a break/rest or any need assistance:
There are panel rooms open all day during show even when panels aren’t going on so you are free to sit in there whenever you’d like there are over 200 seats. 

There is also a huge concessions/rest/break area with tables and chairs in front of the Convention Center dealer room entrance. 

In the actors autograph/photo areas the staff is there at every actors table and organizing the lines. There are chairs nearby just ask one of our staff in a CTGAMERCON® T-shirt and they will be more than happy to get you one while you wait if you desire

Mohegan Sun which is a fully compliant ADA facility it offers such items wheelchairs/scooter if you’d like one. See their website for more information follow link https://mohegansun.com/hotel-spa-and-golf/ada-services.html

How do I get my kids into the Convention Center?
Our hosts at Mohegan Sun are well-experienced in providing a variety of family entertainments (including an arcade and kids' zone), and we're adding several of our own, especially on Sunday. The gaming area is only a small part of the Mohegan Sun resort. Most of our events and exhibits will be held within the hotel and the Convention Center, which is accessible via the hotel entrance as well as the shopping areas, should you wish to avoid the gambling area altogether. 

Can I dress as Master Chief and play Blackjack?
Costumes are permitted in the EXPO Center, after parties, hotel, lobby and other areas -- BUT wearing a COSPLAY mask, make-up or any type of COSPLAY -  WHOLE face coverings is NOT allowed in the gaming/gambling areas. This means - you cant wear a STAR WARS stormtrooper helmet or Batman mask as an example. This is no insult towards the Empire or the Dark Knight - just trying to get the point across about what kind of mask we are talking about. 
​​
THE ONLY AREA YOU CANNOT WEAR A COSPLAY MASK/HELMET (LIKE A DARTH VADER OR STORMTROOPER HELMET FOR EXAMPLE) IS IN THE GAMING AREAS. DECISIONS AS TO WHAT CONSTITUTES A COSPLAY MASK/HELMET WILL BE MADE BY MOHEGAN SUN'S GAMING PERSONNEL, WHOSE DECISIONS ARE FINAL.  

THIS IS NOT ABOUT COVID FACEMASKS. IF YOU FEEL COMFORTABLE WEARING A FACE MASK TO COVER YOUR MOUTH AND NOSE - FEEL FREE TO DO SO.

Speaking of cosplay, what are the rules?
Cosplayers can park with the free RIVERVIEW Parking Garage - there will be signs as you approach Mohegan Sun Boulevard.  These entrances are for those folks that have COSPLAY face make up or a COSPLAY mask on. This is the closest distance to the entrance to the convention center. they will have to enter through the either of these points of entry and have "prop" weapons checked by police when they come in for public safety. They can go to convention center, hotel lobby and public areas of shops, mall concourse, 

But if you want to gamble - you cannot enter the gambling/casino floor with your face covered for security reasons - Use common sense, folks, there's money and chips in those areas - you cannot have masked or faces hidden in those areas! YOU CANNOT WEAR A COSPLAY MASK/HELMET IN THE GAMING AREAS. 

Is there a costume contest?
Yes. We will have TWO costume contests

ANIME CHARACTER COSTUME CONTEST on Saturday at 6:00pm

GAMING COSTUME CONTEST on Sunday at 3:00pm

Registration for the contest will be conducted on-site.

  • Register at the Information table starting 2 hours BEFORE the contest. 
  • Limit to 25 participants per contest.


Is there a fee for parking?
Mohegan Sun offers free parking and valet parking to all its visitors. 

Is there WiFi?
Mohegan Sun offers free WiFi to all its visitors.

Are there charging stations for my mobile devices?
Mohegan Sun offers free charging stations. Locations will be indicated on the map inside the free copy of the Con program which each patron will receive.

Are there FREE shuttles between the Mohegan Sun and the other hotels?
Several of the area hotels offer free shuttle service to and from the Mohegan Sun. Please see our website's HOTELS page for more information.


EXHIBITOR INFORMATION
How can I purchase an artist/vendor/exhibitor table or booth?
The exhibitor application/contract will be posted in December 1. IMPORTANT: Exhibitor spaces WILL sell out well in advance of the show. Please don't delay, or you risk being shut out. Payment MUST accompany application/contract. Also note that assignment of exhibitor spaces will be at the discretion of management. Requests for specific locations will not be accepted.

How many passes will I receive with my exhibitor-space purchase? 
Depending on what type of space you purchased, your business will get the allotted amount of 2-day EXHIBITOR or ARTIST passes. Each business (not each table/booth) will also have the option to purchase up to two more similar passes at a slightly discounted rate. IMPORTANT: Order your passes carefully. 

How do I get WiFi and/or electricity?
Mohegan Sun provides free WiFi. Login information will be posted. If you need an electrical hookup, you MUST contract directly with the convention center. 

When will exhibitor load-in begin? 
Exhibitor load-in and setup times will be posted in at least 2 weeks BEFORE the event on the website under EXHIBITOR INFO tab.  Directions and any further details will be provided by e-mail in advance of show day. 



​​COSPLAY FAQs
Is cosplaying allowed? 
Of course! We celebrate it, and encourages attendees to dress up as their favorite pop-culture-themed characters. We will have costume contest. Details will be posted to our website's EVENTS page, once finalized.

How do I enter the if I have an elaborate costume?
Cosplayers can park with the free SKY VALET or at the RIVER VIEW Parking Garage - there will be signs as you approach Mohegan Sun Boulevard.  These entrances are for those folks that have face make up or a mask on. This is the closest distance to the entrance to the convention center. they will have to enter through the either of these points of entry and have "prop" weapons checked by police when they come in for public safety. They can go to convention center, hotel lobby and public areas of shops, mall concourse, Glo after party with their masks and face paint on -  this will not be an issue.

​There is an escalator and elevator that you can use to get to the main ballroom floor. 

IMPORTANT: COSPLAY IS PART OF THE CON  - IT HAS BEEN A HUGE HIT AT THE SINCE WE STARTED DOING CONS AT MOHEGAN SUN IN 2015!   but... NO ONE WEARING A MASK OR FACE PAINT WILL BE ADMITTED TO THE GAMING/GAMBLING AREA. DECISIONS AS TO WHAT CONSTITUTES A MASK WILL BE MADE BY MOHEGAN SUN'S GAMING PERSONNEL, WHOSE DECISIONS ARE FINAL. 

THIS IS ABOUT COSPLAY HELMETS - NOT FACEMASKS FOR COVID SAFETY. IF YOU WOULD LIKE TO WEAR A MASK YOU MAY DO SO ANYWHERE ON PREMISIES. 
 
​​COSPLAY PROP FAQs
Are weapons allowed?  
Any and all LIVE weapons are NOT allowed. — Leave your pistols, knives, rocket launchers, etc., at home.

All weapons, props, or anything remotely weapon-like must be checked with Security when you enter the convention.

ALL costume weapons must be inspected at the Weapons Check area. Security will thoroughly inspect and mark weapons of any kind, to ensure that they are safe and inoperable.
All costume weapons must conform to state and federal law.
All weapons must be easily distinguishable from real weapons, and must be constructed from safe, lightweight material. Approved materials are: rubber, plastic, foam, cardboard, and papier-mâché.
NO LIVE STEEL at all will be permitted on the premises of the Mohegan Sun Convention Center. Live steel is defined as, but not limited to:


Swords
Axes
Knives
Bayonets
Brass Knuckles
Any other objects made of metal, which can take an edge, regardless of whether the object is actually sharp.

Nunchakus or other regulation martial-arts weapons are not permitted.
NO AMMUNITION of any kind is allowed. This includes, but is not limited to:
Nerf ammunition
Real ammunition, live or inactive
Air-gun/Cap/Pellet ammunition


NO FIREARMS AND/OR PROJECTILE WEAPONS of any type are permitted. The exceptions to this rule are as follows:

Easily identifiable, plastic, toy guns with no moving parts, and that have a clearly visible, non-removable orange tip.
The person carrying the pistol is a law-enforcement agent who is on duty.

If Security decides that a weapon is too dangerous, you will be asked to return the item to your room/car. You must comply with Security decisions.
No swinging of weapons, throwing of weapons, or play fighting (with or without weapons) will be tolerated.

Are there any restrictions on what I can wear?
We are a family-themed event, please use your best judgment in keeping your costume tasteful at all times. NO nudity nor see-through material exposing body parts beyond the boundaries of good taste will be allowed. If needed, you may be asked to leave by our staff or security.

Is there an anti-harassment policy? 
We want you to have a super time, free from any worry. We will not tolerate harassment of ANY kind. If you witness, or are victim to any type of harassment during the con, contact either a staff member or volunteer shirts to report it. Con staff will work with security and local law enforcement, as needed.

We will not tolerate any harassment from attendees, including but not limited to:

  • stalking
  • intimidation
  • offensive verbal comments
  • physical assault and/or battery
  • harassing or non-consensual photography or recording
  • sustained disruption of panels, signings, and other events
  • inappropriate physical contact
  • unwelcome physical attention


in relation to, but not limited to:

  • race
  • color
  • national origin
  • gender
  • gender identity
  • gender presentation
  • sexual orientation
  • age
  • body size
  • disability
  • appearance
  • religion
  • citizenship